Our workshop team will contact you to arrange an appointment for a personal handover at our CHRONEXT Lounge. If you choose our insured pickup service, we will provide you with a tracking label and detailed instructions on how to safely and securely pack your timepiece.

Once received in our service center, our watchmakers will thoroughly examine your timepiece and provide you with a detailed service quotation within 7 working days.

Upon approval, our certified watchmakers will carry out the service under the highest quality standards.

After the final check, you will receive a notification including your invoice details and informing you that your timepiece is ready. When the payment is received, our workshop team will contact you to arrange a handover at a CHRONEXT Lounge or organise the insured return shipment to your home if you selected our insured pickup service.